LUMC’s task: make patients’ lives easier and save time for both the patient and the doctor. Our solution: the LUMC Care app, developed jointly with LUMC. The app offers heart patients more independence, collects data and helps cardiologists keep an eye on things.

The challenge

Patients with heart problems and other risk groups, such as diabetic patients or pregnant women, are monitored by their doctors. They have to go to the hospital regularly to have their blood pressure measured, among other things. These results are then manually entered into the patient's file by the physician. All in all, this takes quite a lot of time, for both the patient and the doctor. How could we speed this process up?

The solution

We developed the LUMC Care app. Patients receive a box of digital meters to take home, including a smart blood pressure monitor, thermometer, saturation meter and a scale. They can then log their measurements themselves using their phone. A user-friendly design guides the users effortlessly through the steps, and the data is entered immediately and securely in the Electronic Patient File.

The execution

During the process, we presented ideas and prototypes to potential users. For this we worked together with the national expertise center Pharos, whose mission is to reduce health inequalities in the Netherlands. We worked with them to make the app suitable for patients with different education levels, cultural backgrounds and health literacy.

The result

The app gives patients a more active role, increased awareness of and responsibility for their treatment. They can take their measurements at home, in a familiar environment. For cardiologists, the app is also a godsend: it takes less time and the data goes directly into the Electronic Patient File. Data no longer has to be entered manually. If the data shows that there are deviations, this is immediately noticed by a digital assistant. This way, patients are helped even better and faster.